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Navigation Map
Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
- strategy (insurance, health, investments, finances);
- sustainable development (sales, employees, social responsibility, natural environment and ethics).
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
GRIs
In the Chapter
Operating model
Climate
Employee
Risk and ethics
Business
In the Chapter
Operating model
Climate
Employee
CSR
Risk and ethics
Market
Business
In the Chapter
Operating model
Employee
Risk and ethics
Business
In the Chapter
Operating model
Employee
Risk and ethics
Business
In the Chapter
Operating model
Climate
Employee
CSR
Risk and ethics
GRI content index
GRIs
| GRI Standard number | Number of the indicator | Indicator | Page number |
| Reporting assumptions and bases | |||
| GRI 101 | Reporting assumptions and bases | ||
| Profile indicators [2016] | |||
| Organization profile | |||
| GRI 102 | 102-1 | Name of the organization | |
| GRI 102 | 102-2 | Description of the organization’s activity, primary brands, products, and/or services | |
| GRI 102 | 102-3 | Location of organization’s headquarters | PZU Head Office Warsaw, al. Jana Pawła II 24 |
| GRI 102 | 102-4 | Location of operating activities | |
| GRI 102 | 102-5 | Ownership and legal form | |
| GRI 102 | 102-6 | Markets served | |
| GRI 102 | 102-7 | Scale of the organization | |
| GRI 102 | 102-8 | Information on employees and other workers | |
| GRI 102 | 102-9 | Description of the supply chain | |
| GRI 102 | 102-10 | Significant changes during the reporting period regarding size, structure, form of ownership and value chain |
The following changes transpired in the structure of the PZU Group in 2019 up to the date of publication of these financial statements:
|
| GRI 102 | 102-11 | Precautionary Principle or approach | |
| GRI 102 | 102-12 | External initiatives, externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses | |
| GRI 102 | 102-13 | Membership in associations and organizations | |
| Strategy | |||
| GRI 102 | 102-14 | Statement of senior management | |
| GRI 102 | 102-15 | Description of key impacts, opportunities and risks | |
| Ethics and integrity | |||
| GRI 102 | 102-16 | Organization's values, code of ethics, principles and norms of behavior | |
| GRI 102 | 102-17 | Mechanisms for advice and concerns about ethics; internal and external mechanisms making it possible to obtain advice regarding the behaviors in ethical and legal issues and issues associated with the organization’s integrity | |
| Organizational governance | |||
| GRI 102 | 102-18 | Governance structure | |
| Stakeholder engagement | |||
| GRI 102 | 102-40 | List of stakeholder groups engaged by the reporting organization | |
| GRI 102 | 102-41 | Employees subject to collective bargaining agreements | The indicator was not presented in the report due to sensitivity of the data. |
| GRI 102 | 102-42 | Basis for identification and selection of stakeholders engaged by the organization | |
| GRI 102 | 102-43 | Approach to stakeholder engagement, including the frequency of engagement | |
| GRI 102 | 102-44 | Key issues and concerns raised by stakeholders and the organization's response, also by reporting them | |
| Reporting practice | |||
| GRI 102 | 102-45 | Entities included in the consolidated financial statements | |
| GRI 102 | 102-46 | Process of defining the contents of the report and topic boundaries | |
| GRI 102 | 102-47 | Identified key topics | |
| GRI 102 | 102-48 | Restatements of information, explanation of the effect of any adjustments to the information contained in previous reports as well as the reasons for their inclusion and their impact (e.g., mergers, acquisitions, change of year/reference period, nature of business, measurement methods) | Due to the extended scope of collected data, strengthening the quality of the management system and the carried out internal verification process, the information presented in the 2018 report were subject to correction. |
| GRI 102 | 102-49 | Changes in reporting | There were no significant changes from the previous report concerning the scope and extent of the report. |
| GRI 102 | 102-50 | Reporting period | From 1 January 2019 to 31 December 2019. |
| GRI 102 | 102-51 | Date of publication of the last report (if published) | The last report was published on 15 March 2019 an pertained to 2018 data. |
| GRI 102 | 102-52 | Reporting cycle | Annual |
| GRI 102 | 102-53 | Contact details | Aleksandra Jakima-Moskwa Investor Communication Coordinator (non-financial information) daneniefinansowe@pzu.pl |
| GRI 102 | 102-54 | Claims of reporting in accordance with the GRI Standards, specification of whether the report has been prepared in accordance with the GRI Standard in the Core or Comprehensive version | This report has been prepared in accordance with the GRI Standards: Core option. |
| GRI 102 | 102-55 | GRI content index | |
| GRI 102 | 102-56 | External assurance, the policy and the current policy concerning third party verification of the report | The report is not subject to third party verification. |
| Approach to management | |||
| GRI 103 | 103-1 | Explanation of the material topic and its Boundary | |
| GRI 103 | 103-2 | Approach to management and its components | |
| GRI 103 | 103-3 | Evaluation of the management approach | |
| Thematic indicators: | |||
| Economic topics: | |||
| Economic results [2016] | |||
| GRI 201 | 201-1 | Direct economic value generated and distributed (taking into account revenues, operating expenses, employee salaries, subsidies and other investments for communities, retained profits and disbursements for capital owners and state institutions) | |
| Combating corruption [2016] | |||
| GRI 205 | 205-1 | Operations assessed for risks related to corruption | |
| GRI 205 | 205-2 | Communication and training on anticorruption policies and procedures in the organization | The indicator partially reported. |
| GRI 205 | 205-3 | Confirmed cases of corruption and actions taken | |
| Violating the rules of free competition [2016] | |||
| GRI 206 | 206-1 | Legal steps taken against the organization for anti-competitive behavior, anti-trust, and monopoly practices | |
| Environmental topics | |||
| Materials [2016] | |||
| GRI 301 | 301-1 | Raw materials/materials used by weight and volume | |
| Energy [2016] | |||
| GRI 302 | 302-1 | Energy consumption by the organization, taking into account the types of raw materials | |
| GRI 302 | 302-4 | Reduction of consumption of energy | |
| Compliance with environmental regulations [2016] | |||
| GRI 303 | 303-1 | Total water consumption by source | |
| Emissions [2016] | |||
| GRI 305 | 305-1 | Total direct (Scope 1) gas emissions | |
| GRI 305 | 305-2 | Total energy indirect (Scope 2) greenhouse gas emissions | |
| GRI 305 | 305-3 | Other indirect (Scope 3) greenhouse gas emissions | |
| GRI 305 | 305-4 | GHG emissions intensity | |
| Compliance with environmental regulations [2016] | |||
| GRI 307 | 307-1 | Cash value of penalties and total number of non-financial sanctions for non-compliance with the law and/or regulations on environmental protection | |
| Social topics | |||
| Employment [2016] | |||
| GRI 401 | 401-1 | New employee hires and employee turnover | |
| Occupational safety and health [2016] | |||
| GRI 403 | 403-2 | Rate for injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities | |
| Education and training [2016] | |||
| GRI 404 | 404-1 | Average number of hours of training per year per employee | |
| GRI 404 | 404-2 | Managerial skill development and continuing education programs supporting continuity of employment of employees and transition assistance programs | |
| GRI 404 | 404-3 | Percentage of employees receiving regular performance and career development reviews, by gender and employment category | |
| Diversity and equal opportunity [2016] | |||
| GRI 405 | 405-1 | Composition of supervisory bodies and employees broken down into employee groups by gender, age and other diversity factors | |
| Counteracting discrimination [2016] | |||
| GRI 406 | 406-1 | Incidents of discrimination and corrective actions taken | |
| Marketing and labeling products and services [2016] | |||
| GRI 417 | 417-1 | Internal requirements for product and service information and labeling | |
| GRI 417 | 417-2 | Incidents of non-compliance with regulations and voluntary codes for product and service information labeling | |
| GRI 417 | 417-3 | Incidents of non-compliance with regulations and voluntary codes concerning marketing communications | |
| Client privacy protection [2016] | |||
| GRI 418 | 418-1 | Substantiated complaints regarding breaches of client privacy and data loss | |
| Compliance with social and economic regulations [2016] | |||
| GRI 419 | 419-1 | Non-compliance with laws and regulations in the social and economic area | |
| Sector-specific aspect: local communities | |||
| G4-FS13 | Access points to sparsely populated areas that are less economically developed | ||
| G4-FS14 | Initiatives undertaken to improve access to financial services for disfavored persons | ||
| G4-FS15 | Policies for the fair design and sale of financial products and services | ||
| G4-FS16 | Initiatives to enhance financial literacy by type of beneficiary | ||