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Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
  • strategy (insurance, health, investments, finances);
  • sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
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GRIs

11.2 Quantitative data

Annual Report 2019 > 11.2 Quantitative data
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Banking
Best Pratices in PZU

Revenue from commissions and fees 1 January – 31 December 2019 1 January – 31 December 2018 (restated)
Banking activity 3,463 3,413
Margin on foreign exchange transactions with clients 788 735
Brokerage fees 92 160
Fiduciary activity 59 69
Payment card and credit card services 930 851
Fees on account of insurance intermediacy activities 75 90
Credits and loans 418 444
Bank account-related services 412 430
Transfers 316 309
Cash operations 98 103
Receivables purchased 49 42
Guarantees, letters of credit, collections, promises 77 79
Commissions on leasing activity 57 10
Other commission 92 91
Revenue and payments received from funds and mutual fund companies 528 562
Pension insurance 143 129
Other 5 5
Total revenue from commissions and fees 4,139 4,109