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GRIs

Human capital management

Annual Report 2019 > Human capital management
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Best Pratices in PZU

We are responsible - “we strive to manage employee knowledge carefully and responsibly. We build an effective legal and business structure in the PZU Group aligned to its business profile, thereby enabling us to do business effectively.”

The fundamental document regulating the issue of managing employee matters is the “Human capital management policy in the PZU Group” adopted in 2018. Its objective is, in particular, to lend support to the execution of the PZU Group strategy by doing the following:

  • safeguarding business needs in human capital management;
  • ensuring coherent and integrated rules for human capital management;
  • conducting coherent actions in human capital management.

In addition, topics related to managing employee issues have been captured in PZU’s best practices that define:

  • common values and rules for ethical management;
  • working conditions (among others remuneration policy, benefits unrelated to pay);
  • competence development;
  • occupational safety and health.

Data pertaining to employees and other persons working for the organization

At the end of 2019, the PZU Group had 41,042 employees (converted into FTEs); 25% of them were employed in PZU and PZU Życie, 4% in the health area, 21% in the Alior Bank Group, 38% in the Pekao Group and 7% in foreign companies.


Total number of employees by gender (converted into FTEs)

PZU Group employees by gender (converted into FTEs) in 2018


PZU Group employees by gender (converted into FTEs) in 2019

Women account for the better part of employees across the overall PZU Group (68%).

The most women are employed in PZU Zdrowie and its subsidiaries, they represent 86% of the persons employed. This percentage is 74% in the Pekao Group. Women account for the majority also in our foreign companies (74%).

PZU Group employees by type of contract (converted into FTEs) in 2018


PZU Group employees by type of contract (converted into FTEs) in 2019

In the PZU Group, 86% of employees work under employment contracts executed for an indefinite term. The highest percentage of staff (converted into FTEs) who work under employment contracts for an indefinite term is in the Pekao Group (89%) and the lowest is in LINK4 (65%).

Total number of employees by age group (converted into FTEs) in 2018

Total number of employees by age group (converted into FTEs) in 2019

Among the three employee age groups identified above, the most numerous is the group aged 30-50: it accounted for 65% of employees in 2019 and 64% in 2018. LINK4 has the largest share of employees under 30 (31% in 2019). Conversely, the Pekao Group has the largest percentage of employees over 50 (32% in 2019). The age structure of employees did not change significantly compared to 2018.

Employees by form of employment: full-time vs. part-time (converted into persons) in 2018


Employees by form of employment: full-time vs. part-time (converted into persons) in 2019

Most people at the PZU Group are full-time employed (73%). The largest percentage of people are employed on such terms in the Armatura Group (100%), and the least - in PZU Życie (19%).

PZU Group Employees by employment structure (converted into persons) in 2018

 

PZU Group Employees by employment structure (converted into persons) in 2019

In 2019, the PZU Group employed 149 persons as management board members, 6,133 persons in managerial positions and 40,699 persons in other positions.

The employment structure did not change significantly in 2019 in the PZU Group. Persons employed in managerial positions accounted for 13% of the total, just as one year earlier. In the PZU Group, PZU Życie has the largest percentage of persons in managerial positions. Conversely, in the Armatura Group this percentage is the smallest. In LINK4, persons in managerial positions account for 14% of employees, in the Pekao Group they account for 12%, in the Alior Bank Group they account for 11% and in foreign companies they account for 8% of all employees, converted into FTEs.

New employee hires by gender (converted into FTEs)

PZU and PZU Życie
Total number of employees by: 2018 2019
  Number of employees Number of newly-hired employees Percentage of newly-hired employees Number of employees Number of newly-hired employees Percentage of newly-hired employees
Women 6,341 943 14.9% 6,326 651 10.3%
Men 4,039 697 17.3% 4,073 454 11.1%
Total 10,380 1,640 15.8% 10,399 1,105 10.6%
 

New employee hires by age group (converted into FTEs)

PZU and PZU Życie
Total number of employees by: 2018 2019
  Number of employees Number of new employees hires Percentage of new employees hires Number of employees Number of new employees hires Percentage of new employees hires
<30 1,407 770 54.7% 1,344 449 33.4%
30-50 7,239 819 11.3% 7,312 621 8.5%
>50 1,734 51 2.9% 1,743 35 2.0%
Total 10,380 1,640 15.8% 10,399 1,105 10.6%
  

Total number and rate of employee turnover by gender (converted into FTEs)

PZU and PZU Życie
Total number of employees by: 2018 2019
  Number of employees Turnover numbers Turnover rates Number of employees Turnover numbers Turnover rates
Women 6,341 646 10.2% 6,326 575 9.1%
Men 4,039 413 10.2% 4,073 359 8.8%
Total 10,380 1,059 10.2% 10,399 934 9.0%
  

Total number and rate of employee turnover by age group (converted into FTEs)

PZU and PZU Życie
Total number of employees by: 2018 2019
  Number of employees Turnover numbers Turnover rates Number of employees Turnover numbers Turnover rates
<30 1,407 267 19.0% 1,344 212 15.8%
30-50 7,239 618 8.5% 7,312 542 7.4%
>50 1,734 174 10.0% 1,743 180 10.3%
Total 10,380 1,059 10.2% 10,399 934 9.0%
 

Total number of voluntary terminations and dismissals converted into FTEs in the PZU Group:

  • in 2018: 6,367
  • in 2019: 6,453

Turnover ratio among all PZU Group employees hired under employment contracts:

  • in 2018: 15.6%
  • in 2019: 15.7%