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Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
  • strategy (insurance, health, investments, finances);
  • sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
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Employee issues

Annual Report 2019 > Employee issues

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Best Pratices in PZU

PZU Group’s policies[UoR]

PZU’s ambition, as defined in the “New PZU” strategy for 2017-2020 is to be the Employer of first choice in the financial industry. The Group wants to hire the best and most engaged staff on the market and attain a high level of retention of the most talented people in the organization. For this to be plausible, strategic actions targeting employees are being phased in or planned:

  • new quality of corporate culture;
  • promotion of entrepreneurship, innovation and team work;
  • set of actions to retain key employees;
  • improved response time to reported intentions to quit;
  • transparent development path.

"The PZU Group is one of the largest financial institutions in Central and Eastern Europe. This means that the Group’s employees can participate in extraordinary projects and collaborate with the best experts in their fields. Working in PZU it is possible to grow in a host of highly-diverse areas, including among others: IT, new technologies, investments, project management, sales, client service, controlling, marketing and communication. In 2019 we conducted a campaign in which we asked our employees “whether their jobs have meaning?”. PZU employees, ranging from experts to management board members responded to this question. It turned out that helping others proved to be the shared sense of work, regardless of the function held in the company. Our efforts are supposed to help build a feeling of safety in our clients and support those who need our assistance. For that reason I am all the happier that PZU employees perceive sense and value in what they are doing."

Anna Wardecka, HR Department, PZU SA / PZU Życie SA

Sustainable Development Goals (SDGs)


Objective 8. We promulgate stable, sustainable and inclusive economic growth through full and productive employment and dignified work for all.