close

Navigation Map

Download our best practices
Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
  • strategy (insurance, health, investments, finances);
  • sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
Employees
Society
Ethics
Environment
Products
Overview
Health
Banking
Investments
Insurance
Business
practices

In the Chapter

GRIs

18. Fee and commission expenses

Annual Report 2019 > 18. Fee and commission expenses
Facebook Twitter All
Integrated Navigation
Insurance
Health
Investments
Banking
Best Pratices in PZU
Page tools:
Fee and commission expenses 1 January – 31 December 2019 1 January – 31 December 2018
Costs of card and ATM transactions, including card issue costs 530 440
Commissions on acquisition of banking clients 97 87
Fees for the provision of ATMs 44 46
Costs of awards to banking clients 16 16
Costs of bank transfers and remittances 41 36
Additional services attached to banking products 23 27
Brokerage fees 15 16
Costs of administration of bank accounts 5 5
Costs of banknote operations 17 14
Fiduciary activity expenses 18 19
Other commission 54 48
Total fee and commission expenses 860 754