close

Navigation Map

Download our best practices
Interactive navigation is a tool that goes beyond the standard navigation of the integrated content (available in the report drop-down bar). New approach allowed to navigate in the two additional business dimensions of the PZU Group, i.e .:
  • strategy (insurance, health, investments, finances);
  • sustainable development (sales, employees, social responsibility, natural environment and ethics).
The above-mentioned areas were additionally supplemented with related GRI indicators, within each selected issue.
Employees
Society
Ethics
Environment
Products
Overview
Health
Banking
Investments
Insurance
Business
practices

In the Chapter

GRIs

PZU Group’s claims paid and technical provisions

Annual Report 2019 > PZU Group’s claims paid and technical provisions
Facebook Twitter All
Integrated Navigation
Insurance
Health
Investments
Banking
Best Pratices in PZU
Page tools:

 

Net claims and benefits (including the movement in technical provisions) reached PLN 15,695 million and were 7.8% above the corresponding period of the previous year. The following factors contributed to the increase in the net claims and benefits category:

  • the higher investment income in most unit-linked product portfolios in life insurance versus last year’s performance (this does not exert any influence on the PZU Group’s net result; this position is the outcome of better investment performance in the portfolio of assets covering investment products);
  • in insurance against fire and other damage to property – above-average number of losses caused by atmospheric phenomena.

On the other hand, a decrease in the net claims and benefits category was recorded in connection with remeasurement, in the corresponding period of the previous year in the motor insurance group in the corporate client segment and the mass client segment, of the provision for pain and suffering claims.