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16. Other operating income

Annual Report 2019 > 16. Other operating income
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Other operating income 1 January – 31 December 2019 1 January – 31 December 2018
Revenues on the sales of products, merchandise and services by non-insurance companies 568 589
Revenues from direct claims handling on behalf of other insurance companies 217 199
Reversal of provisions 1) 306 540
Reimbursement of the costs of pursuit of claims 46 41
Reinsurance commissions and profit participation 66 44
Reversal of impairment losses for non-financial assets - 24
Indemnity received 23 15
Interest for late payment of amounts due under direct insurance and outward reinsurance 34 27
Gain from sale of property, plant and equipment 11 51
Other 221 163
Other operating income, total 1,492 1,693

1) including a reversal of PLN 289 million by the banks of a provision for guarantees and sureties given (in 2018: PLN 477 million).